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The Real Reason AI Isn’t Working for Most Companies

Nov 15, 2025

This week’s pulse check…

We’re in a global sprint to bolt the most powerful automation wave in history, Artificial Intelligence, onto our organizations.

And yet… many of those organizations are structurally inefficient.

Let’s unpack that, because this isn’t a moral failing, it’s simply hard to build efficient systems at scale in a volatile, complex world.

The AI Rush Is Real

  • 78 % of organizations reported using AI in at least one business function in 2024, up from 55 % in the year prior. hai.stanford.edu+2Census.gov+

  • In Canada’s Q2 2025 survey: 17.9 % of businesses plan to adopt AI software in the next 12 months (vs. 11.5 % in Q2 2024). Statistics Canada

  • The generative-AI market is projected to grow at a CAGR of ~41.5 % between 2025-2030. sequencr.ai

So yes…as you can see… the accelerant is on.

But Here’s the Danger…

There are a lot of Efficiency Gaps

Here’s where it gets interesting and red flags are raising…

  • Only about 1 in 4 AI initiatives actually deliver their expected ROI; fewer than 20 % are scaled enterprise-wide. StackAI

  • Organizations are deploying AI tools — yet enterprise-level EBIT impact is still minimal for most. McKinsey & Company+1

  • Workflow automation stats (before the AI layer) show that while 60 % of orgs achieve ROI within 12 months, productivity increases average only 25-30 %. Kissflow

We’re basically pouring rocket fuel (AI) into engines (systems) that are often not built for take-off yet.

Why are many Organizations Inefficient??? (And That’s OK)

In a perfect world all organizations would be perfect but as we all know, it’s not always the case. 

Why?

Building efficient systems at scale is hard.

Here are some of the root reasons:

  • Complex legacy systems: Many organizations have decades of “duct-tape” processes, spreadsheets, manual hand-offs (one stat: 58 % of finance leaders still rank Excel as their main tech driver). Rossum.ai

  • Volatility & change: Business models, markets, regulations shift faster than we can re-architect.

  • Overlooked process fundamentals: The desire is “Let’s apply AI and fix it”, but often you haven’t yet mapped and optimized the process end-to-end.

  • Data / governance challenges: If your data is messy, your workflows fragmented, then an AI layer simply amplifies inefficiencies.

  • Change fatigue & capability gaps: People, culture, roles need adjustment—but many orgs jump to tooling before that readiness. Deloitte

So, the inefficiency isn’t a failure, it’s the default.

It’s the hard work that precedes the headline-moment.

The Core Problem with the Current AI Hype is Assuming AI will magically fix inefficiencies. 

That in itself is a dangerous bet.

Why?

  • If systems and processes are broken or mis-aligned, plugging in AI simply speeds up chaos.

  • AI is built on existing data, workflows, and decisions. If those are poor, AI will magnify problems, not eliminate them.

  • The impulse is “AI = fix it all”, but the reality is “AI = accelerate what you are already doing”.

  • Without foundational work, AI initiatives become expensive toys or siloed pilots, not enterprise game-changers.

At least at this point in time, AI is not the silver bullet for process inefficiency, it’s the accelerator once you’ve done the hard work.

What’s A Better Path Forward?

Let’s look at this Two-Step Strategy…

Here’s how you (and your organization) can lean into this intelligently

Step A: Clean-Up Phase (before large AI bets)

  • Map the core processes you intend to automate/augment: who does what, when, how, where are the bottlenecks?

  • Assess data quality: is your data accessible, clean, well-governed?

  • Trim and simplify: remove redundant steps, eliminate hand-offs, reduce variability.

  • Build operational readiness: clarify roles, culture, training, change-management.

  • Set small, measurable improvement goals (not “build the AI platform” but “reduce time-to-decision by X %”).

Step B: AI-Enablement Phase

  • Now with streamlined workflows and clean data, layer in AI tools that augment human decision-making, automate repetitive parts, and free up cognitive bandwidth.

  • Choose use-cases strategically: high-value, clearly scoped, measurable.

  • Govern and monitor: track real-world outcomes & ROI—not just tool usage.

  • Scale iteratively: pilot  learn  refine  roll-out.

If you skip Step A and jump straight to Step B, the risk of wasted investment & disappointment goes way up.

Why it’s important for You to look at it as a Performance Strategist

  • Deploying AI without first optimizing workflows may exacerbate alert fatigue, create new hand-offs, or trigger unanticipated downstream problems.

  • If you are a leader or entrepreneur, you want meaningful leverage, not tools that add complexity. Positioning you as the strategist who says “Let’s fix the foundation then scale with AI” gives you unique credibility.

  • AI isn’t about plugging in a tool. It’s about closing the gaps and solving the system problems and then scaling human edge once the system runs smoothly. 

Quick “Checklist to Send to the Board”

Here’s a board-ready super-condensed framing you can adapt if needed…

  • We’re seeing 78 % of orgs with AI usage, but only ~25 % deliver scaled ROI. StackAI+1

  • The issue is that many core processes are inefficient, manual, fragmented. Introducing AI now risks amplifying cost & chaos.

  • Here’s a Proposed Process. Example: Phase 1 (next 3-6 mo) focused on workflow optimization, data readiness, and pilot metrics. Phase 2 (6-12 mo) AI enablement on a clean foundation.

  • The overall outcome is a faster time-to-decision, fewer hand-offs, better user-experience + measurable ROI prior to enterprise-scale AI investment.

  • Metric tracking is important here. Process-cycle time reduction, hand-off count, data-error rate, SLA breach rate, then AI-augmented productivity lift.

My Final Thoughts

The message you bring to your teams, clients, and audience is this…

AI is not a shortcut past the messy work.

AI is the accelerator that multiplies the value once you’ve done the groundwork.

In a panicked rush to “apply AI” everywhere, the deep, dangerous assumption is that our orgs are already efficient enough to benefit.

Many aren’t.

And that’s okay. It just means the real competitive advantage lies in doing the hard, invisible, foundational work first.

That’s your specialist edge.

It’s not about AI hype.

It’s about human + systems + leverage.

Here’s to clarity, not chaos.

 
YouTube video by Let's Get CLEAR with Jennifer Rist

The Real Reason AI Isn’t Working for Most Companies

 

Three things to ALWAYS remember:

Be CONFIDENT!

Be EMPATHETIC!

AND ALWAYS HAVE PASSION!!!!

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